Xanthus is a complete business collaborator — a custom software development firm that builds smart, secure and scalable software with client success as the number one priority. Custom-built solutions in line with the client’s vision are Xanthus’ specialty.
A leading Parking Management Solutions provider was struggling to manage end user requests related to parking violations. It needed a solution that
Xanthus provided an IVR based solution that:
Built on the Microsoft stack, using a combination of MVC, JQuery and Javascript, combined with custom dashboard components, the system was built to be multi-tenant so that it could be used by multiple cities independent of each other. The solution uses Twilio for IVR and payment integrations.
The system reduced manual overheads for processing customer requests and payments for citations by 80%.
